Privacy Policy
Last Updated: January 27, 2026
1. Introduction
At Absolute Ashby Concrete, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or use our services. By using our website or services, you agree to the practices described in this policy.
2. Information We Collect
We collect information that you provide directly to us when you request a quote, contact us, or use our services. This may include your name, email address, phone number, mailing address, and details about your project. We may also collect information automatically when you visit our website, such as your IP address, browser type, device information, and pages visited. This information helps us improve our website and better serve you.
3. How We Use Your Information
We use the information we collect to provide and improve our services, respond to your inquiries, send you quotes and project updates, process payments, communicate with you about your project, improve our website and user experience, and comply with legal obligations. We do not sell your personal information to third parties. We only share your information with trusted service providers who help us operate our business, and only to the extent necessary to perform their services.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website. We may also use third-party analytics tools, such as Google Analytics, to collect information about website traffic and usage patterns.
5. Third-Party Services
We may use third-party services to help us operate our business, such as payment processors, email providers, and website hosting services. These third parties may have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information and use it only for the purposes we specify. We are not responsible for the privacy practices of these third-party services, and we encourage you to review their privacy policies.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security practices, including encryption and secure servers. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for keeping your account information confidential and notifying us immediately if you suspect any unauthorized access.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it. Project-related information may be retained for warranty and legal compliance purposes.
8. Your Rights and Choices
You have the right to access, update, or delete your personal information. If you would like to review, correct, or remove your information, please contact us at hi@concreteashby.com. You may also opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails. Please note that even if you opt out of marketing emails, we may still send you service-related communications about your project.
9. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete that information promptly. If you believe we have collected information from a child, please contact us immediately.
10. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit. This Privacy Policy applies only to information collected through our website and services.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date. We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at hi@concreteashby.com or call (351) 200-2272. Our mailing address is 442 Turnpike Rd, Ashby, MA 01431, USA. We are committed to addressing your concerns and will respond to your inquiry as quickly as possible.